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rsands's avatar
rsands
New Contributor
9 months ago

1Password for Mac 8 not syncing

I am having the same problem as the closed topic https://1password.community/discussion/136644/1p-8-mac-app-error-offline-wont-reconnect-to-cloud-sync

red cloud with slash thru. Reconnect button at the bottom of the page. Click that, no effect. Items I save on my phone never make it to my Mac and vice-versa.

Support ticket number: JEP-41996-166

I sent diagnostics already.

Thanks.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

macos
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I am having the same problem as the closed topic https://1password.community/discussion/136644/1p-8-mac-app-error-offline-wont-reconnect-to-cloud-sync

\n\n

red cloud with slash thru. Reconnect button at the bottom of the page. Click that, no effect. Items I save on my phone never make it to my Mac and vice-versa.

\n\n

Support ticket number: JEP-41996-166

\n\n

I sent diagnostics already.

\n\n

Thanks.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

","body@stringLength":"603","rawBody":"

I am having the same problem as the closed topic https://1password.community/discussion/136644/1p-8-mac-app-error-offline-wont-reconnect-to-cloud-sync

\n\n

red cloud with slash thru. Reconnect button at the bottom of the page. Click that, no effect. Items I save on my phone never make it to my Mac and vice-versa.

\n\n

Support ticket number: JEP-41996-166

\n\n

I sent diagnostics already.

\n\n

Thanks.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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1Password for Mac 8 not syncing","moderationData":{"__ref":"ModerationData:moderation_data:79753"},"body":"

Hello rsands! 👋

\n\n

I'm sorry that the 1Password app is offline on your Mac, thank you for sending in the diagnostics report. I see that my colleagues have already engaged you in conversation via email and you'll receive another reply as soon as possible. Please continue discussing this there.

\n\n

To prevent duplication of efforts, I've closed this thread. 🙂

\n\n

-Dave

\n\n

ref: JEP-41996-166

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