Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password for Mac Used to be 1-step for log-in, now 2-step

I am using 1Password 8 for Mac. OS is Monterey. I have the Mac app installed so I don't have to access content via a browser. It used to be (release 7) when I booted the app I was directly prompte...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @Feashman2! 👋

I'm sorry that you're unable to unlock 1Password for Mac using Touch ID. Can you post a screenshot of what the dialog box looks like? Does it look like the following:

If it does then you can press your finger on the Touch ID sensor on your Mac to unlock using Touch ID. If the fingerprint is grey instead of red then click on the dialog box to bring it into focus (the fingerprint will turn red) and then use Touch ID.

If that doesn't work, or if you're seeing a different dialog box, then let me know. 🙂

-Dave