1Password for Safari asking for password every time on iOS 16.1 or later

So support got back to me and had me delete and reinstall 1PW8 on the phone, saying this fixes it. So far so good after the reinstall. 1PW8 and the Safari extension are unlocking with FaceID and so far staying unlocked.

I have to wonder, if support knows this is a fix, why haven’t they posted it here? Seems it would save a lot of needless tickets for people to be told here to try a reinstall.

1P_Dave Here is my support ticket: #PVJ-15728-831

Quick overview again:

• FaceID works to unlock 1 PW 8 on iPhone
• FaceID is never offered in the Safari extension
• The Safari extension requires full password to be entered
• The Safari extension does not respect any of the Reauthorize after settings. If Safari is force quit, or even after a few minutes the extension will ask for the full password again.

This is broken for me as well. Again. Was it the 16.1.1 update?

This has also broken for me again :(

This has stopped working again as of today. Not sure what’s changed, but the extension is not showing an option for Face ID on my iPad.

An update, 1PW 7 is not staying unlocked or allowing FaceID in safari. What a joke this app and company have become. VC dollars hard at work.

Just like the others here. It worked for a tiny little bit after the last update. Definitely broken again now...

iPhone v 16.1.1
1Password v 8.9.7

Yet again, 1PW can't FaceID unlock in Safari and if you unlock in Safari the keep unlocked setting is not working. If the app gets killed, it's back to entering my password manually again.

What happened?!?

UPDATE: installing 1PW v7 yet again fixes the Safari extension.

I'm losing all faith.

Troubleshooting step taken:

1) Restarted device
2) Opened 1PW8 - Face ID worked fine
3) Go to Safari and use 1PW8 extension - ask to manually type password
4) Switch back to 1PW8 - FaceID still works fine
5) Kill 1PW8 app - reopen - FaceID still works fine
6) Go back to Safari, manually enter pw in 1PW8 extension - opens fine
7) Kill Safari, go back in - prompted to manually enter password in extension.

Meanwhile, with 1PW7
1) That extension unlocks with FaceID and stays unlocked.

1P in Safari has been working well for me on both iPhone and iPad since the 16.1/8.9.7 updates. Then suddenly it stopped working again on iPhone (iPad unaffected) — no biometric option to unlock and Reauthorize After setting not respected, so had to enter master password for every attempted use. The iOS 16.1.1 update did not immediately resolve it. I followed the troubleshooting advice from 1P_Dave (above), however due to my settings the steps were slightly different. This restored full extension unlocking functionality 👍

My steps were:
1. Restart your iOS device.
2. Open the main 1Password app using your account password FaceID as Require password is set to Never.
3. Switch to another app.
4. Switch back to 1Password. Are you able to unlock the app using Face ID/Touch ID? No biometrics or password required as Auto-Lock on Exit timer had not passed/expired.
5. Manually locked the main 1Password app.
6. Immediately entered master password to unlock app.
7. If the answer to question 4 is yes, open Safari and try to fill a login using 1Password extension.

1P_Dave [#QDL-43261-962]