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TheJOlivier
3 years agoNew Contributor
1Password for Safari isn't working on macOS 14.2 BETA
I just updated both of my Macs last night (Developer Beta 14.2) and the Safari extension simply does not work anymore. Can't unlock. It only opens a blank screen when I try to either unlock or access settings.
1Password Version: 18.10.20
Extension Version: 2.16.0
OS Version: macOS 14.2
Browser: Safari 17.2
87 Replies
- FrescoDedicated Contributor
1Password for Safari stopped working today. It cannot be unlocked. When I click the toolbar icon it opens an empty tab. Reinstalled it, but at no avail.
- Former Member
I think I may be suffering from this same issue. Can someone knowledgeable please help clarify for me? I'd like to learn if I can fix this or if I need to rely on alternate browsers or alternate pw management for the time being.
I recorded this screencast to demonstrate https://app.usebubbles.com/2ao14k7tmNer1oxM3cWW3p/1-password-extension-unable-to-be-unlocked-in-safari.
Mac 14.2
Safari 17.2
1P Extension 2.16.0
1Password for Mac 8.10.18 (81018040)
Thank you - jdawgnoonanNew Contributor
I have tried everything. I have turned 1Password on and off, I have removed the Safari extension and reinstalled it. The only thing that I have not tried is removing 1Password completely and reinstalling. The primary symptom of the issue is that opening the extension from the toolbar in Safari opens an empty tab.
_1Password Version:1Password for Mac 8.10.18 (81018040)
_Extension Version: 2.16.0
_OS Version: Mac OS 14.2 Beta (23C5030f) - planetf1Occasional Contributor
I initially assumed it was just me - but I have been continuing to use Safari Technology preview just fine (was also mentioned above).
- Former Member
Clearing history worked for me. I then went into Time Machine and restored the four Safari history files. My history is intact and 1Password is working.
- Former Member
I have tried with a new profile and one created some time ago, and the extension works in both. In the screenshot, the window at the bottom is the default profile
- kevin_li
1Password Team
Have you tried it in a new profile in Safari? If it sill doesn't work, I'd appreciate your patience for the next macOS update to fix this specific issue.
- TheJOlivierNew Contributor
I've gone through all the steps listed here, none have worked.
- kevin_li
1Password Team
Sorry to hear that the reinstallation didn't work for you. Can you also try clearing Safari's history? And then, completely quit Safari by right-clicking(ctrl + click) its icon in the Dock area and selecting "Quit". Next, restart Safari to see if it works.
@jaws56
Regarding your "auto-fill" issue, does it persist after restart Safari or your Mac? The auto-fill function would be impacted when we clear Safari's history.
@mhack
Thanks for that. May I confirm if the non default profile is recently created after the update?
- Former Member
if you use a safari non default profile the extension work well