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TheJOlivier
3 years agoNew Contributor
1Password for Safari isn't working on macOS 14.2 BETA
I just updated both of my Macs last night (Developer Beta 14.2) and the Safari extension simply does not work anymore. Can't unlock. It only opens a blank screen when I try to either unlock or access settings.
1Password Version: 18.10.20
Extension Version: 2.16.0
OS Version: macOS 14.2
Browser: Safari 17.2
87 Replies
- markbyrnOccasional Contributor
Clearing History seemed to fix the problem.
- 1P_Dave
Moderator
Hello Fresco, @olson, mmcwatters, and @arrtz3! 👋
I'm sorry that 1Password for Safari isn't working on your Mac. Are you all running a beta version of macOS Sonoma? If you are then there's a known issue in Safari that is causing the symptoms mentioned, we hope to see a fix included in a future beta for macOS Sonoma.
For the time being, please try these steps:
1 Open Safari.
2 Click "History" in the macOS menu bar and select "Clear History" to clear all history.
3 Once that's done, restart Safari by clicking Safari > Quit Safari. Then re-open Safari.Let me know if that doesn't work.
-Dave
ref: dev/core/core#25725
- 1P_Dave
Moderator
jdawgnoonan, strickers, and mmcwatters
I'm happy to hear that the steps posted by Steph helped. If the issue does occur again then you'll need to go through those steps again.
As mentioned, this is an issue with Safari in the macOS beta and hopefully a fix will be released in a future macOS beta update.
-Dave
ref: dev/core/core#25725
- mmcwattersNew Contributor
I just tried this and it worked! Hoping it sticks.
- strickersOccasional Contributor
It fixed it for me briefly but a few days later we are back to the same behaviour. There is clearly something not working right here and a fix is needed?
- jdawgnoonanNew Contributor
Hello steph_giles, yes, that did fix the issue! Thank you!
- steph_giles
1Password Team
Hey jdawgnoonan,
I can confirm that there is a known bug with the macOS 14.2 beta that's affecting 1Password for Safari. The bug has been identified, and the fix should be available in a future macOS update.
In the meantime, can you let us know if the behaviour improves after clearing Safari's history? Here's how you can do that:
1 Open Safari.
2 Click "History" in the macOS menu bar and select "Clear History" to clear all history.
3 Once that's done, restart Safari by clicking Safari > Quit Safari and relaunching Safari.Let us know how you get on!
- Former Member
I have the same issue
https://www.loom.com/share/eafdf323cbe848cab1dd6a5d124d8ba3 is a video of the problem that I observed - mmcwattersNew Contributor
Same issue. I'd only note that I installed the latest (beta) version of Mac OS Sonoma (Version 14.2 Beta (23C5030f)) shortly before this issue began.
- Former Member
I have the exact same problem and it is pretty annoying. I followed every troubleshooting advice from the knowledge base and nothing fixed the issue.
System details:
MacBook Air M1
macOS Sonoma 14.2
Safari 17.2