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Forum Discussion
System
3 years agoSuper Contributor
1Password for Safari: Your account is offline
This discussion was created from comments split from: Safariextension stops working - Communication failed.
1P_Dave
Moderator
3 years agoThank you for the reply. We do have a known issue that you might be running into. So that we can confirm this and so that we can investigate further, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/142101/1password-for-safari-your-account-is-offline
- Your forum username:
HinghamHarborMan - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#23840
ref: dev/core/core#20219