Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password icon not appearing in taskbar notification area

After login I see no 1Password icon in the Taskbar (notifications area) - only a black space between two other icons. If I click on the 'blank area' is opens 1Password. Anyone else getting this...
windows
jermaine_f_1p's avatar
jermaine_f_1p
Icon for 1Password Team rank1Password Team
3 years ago

Hello @sncooper

Thanks for reaching out with this issue.

Is it possible for you to attempt to reboot your machine into** Safe Mode with networking enabled** to see if you can see the 1Password icon in the Taskbar?

That would give us a pretty solid answer as to whether something else is interfering with 1Password for Windows.

Start your PC in safe mode in Windows 10

I'd also like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to: support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Jermaine