Forum Discussion

Stu707's avatar
Stu707
New Contributor
4 years ago

1Password icon not working in Firefox

1password icon in Firefox does not respond when I click it. Icon blinks. Updates to 1Passowrd are authorized in Firefox.

1Password Version: 7.8.7
Extension Version: 4.7.5.90
OS Version: 11.5

macos

3 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    Thank you for the update Stu707! I am glad to hear that everything is working now :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Stu707's avatar
    Stu707
    New Contributor
    4 years ago

    Thanks ag_ana. I deleted the 1Password extension in Firefox and then re-installed it. It is now working. The problem arose after the recent 1Password uppdate. All is well now.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi Stu707!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password?

    It might be worth quitting and relaunching Firefox once too, in case quitting 1Password alone wasn't enough.