Forum Discussion

Philipp's avatar
Philipp
Occasional Contributor
4 years ago

1Password is no longer open

Hello,

Since yesterday when I try to open 1Password on my Mac I immediately see an error message:
Das Programm "1Password 7.app" ist nicht mehr geöffnet. (In English like: The program "1Password 7.app" is no longer open.)
I tried it more often and also restarted my Mac, but it is always the same message.

I can't tell you which version I have installed (because the App can't be open), but I'm on the beta channel, so I think it should be the latest release.

1Password Mini and 1Password Browser Extension working normal, only the desktop app makes that problems.

How can I resolve it? Thanks for helping hands!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 12.3

macos

7 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 years ago

    Lowfyr and rgev

    I'm sorry for the frustration that the issue has caused. Can you both tell me which version of 1Password for Mac you're currently running? As far as I'm aware this behaviour only affects 1Password 7 and I recommend that you update to 1Password 8 as soon as possible. You can download 1Password 8 directly through our website:

    Please let me know if you run into the same issue with 1Password 8 and I'll be happy to help further. 🙂

  • rgev's avatar
    rgev
    New Contributor
    4 years ago

    This is happening to me as well - since they started with the stupid Electron version. Not counting in all the other bugs that we are experiencing with the new "better" version. As a business client..

  • Lowfyr's avatar
    Lowfyr
    New Contributor
    4 years ago

    Hey Jack,

    yes, a reboot fixes the problem, but after some time I run into the same issue again.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey Philipp:

    Glad to hear that sorted it out for you!

    Lowfyr:

    I'm sorry to hear that you're still running into trouble. Just as a quick first step, does rebooting your Mac improve your state of play? Let me know!

    Jack

  • Philipp's avatar
    Philipp
    Occasional Contributor
    4 years ago

    I found a work around for that issue. I completely uninstalled 1Password stand alone version and afterwards I switched to the Mac App Store edition. Now I have to do without the advantages of the beta version, but it's better than a non working edition. ;)

  • Philipp's avatar
    Philipp
    Occasional Contributor
    4 years ago

    Hello, in the meantime I tried to reinstall 1Password. Afterwards it was possible to start 1Password one time, but in this case 1Password Mini wasn't working anymore. After a restart of my Mac 1Password shows me the same issue.

  • Lowfyr's avatar
    Lowfyr
    New Contributor
    4 years ago

    7.9.3 @ mac os monterey has also this issue.