Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password is offline. Check your internet connection or try again

Since yesterday, out of the blue, I've had a message about 1Password being offline. I was signed in, so it was telling me nothing would sync. I tried to sign out of both accounts to fix it and now I'...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @colinzack! 👋

I'm sorry that you're seeing connection issues when using 1Password for Mac. If 1Password is working well on other networks but running into problems when connected to your WiFi then that would suggest that there's an issue with the network.

Just to clarify: to get things working again did you turn off iCloud Private Relay? Or did you switch to another network (cellular or wired)? If you use your WiFi now is 1Password for Mac able to connect or do you see the same offline message?

I look forward to hearing from you.

-Dave