Forum Discussion
Solved
"1Password is trying to set up Touch ID for your account"
When opening the app, I always get a dialog with this message: "1Password is trying to set up Touch ID for your account. Touch ID to allow this."
Nothing happens when I then Touch ID — I have to c...
Thank you for the reply. I can confirm that you're running into a known issue and I've added your report to the work item open for the issue. Hopefully this can be fixed in a future update to 1Password soon.
For the time being, the prompt will only appear if Touch ID is already enabled so unlocking 1Password using Touch ID would be the most convenient workflow. However I'm aware that sometimes you're required to enter your account password.
-Dave
1P_Dave
Moderator
ModeratorI'm sorry for the frustration. The issue does also affect folks who are using their Apple Watch to unlock 1Password. I've added your report to the internal work item as well.
-Dave
