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Forum Discussion
tobemanu
4 months agoNew Contributor
1password lagging on launch
Hi, 1password is lagging on launch and after typing the PW to start
Win11; 1Password for Windows 8.10.48
I´m using 1PW since it started... did not experience this before
- 1P_Dave
Moderator
Hello tobemanu! 👋
I'm sorry that you're seeing performance issues with 1Password on your Windows PC. So that I can better understand the situation can you tell me the following:
- Is the 1Password app slow to open? Or does it react slowly when you type in your password or click something in the app?
- Are you seeing the same issue with other apps on your Windows PC?
- Do you see the same issue when you boot into Safe Mode: Windows startup settings - Microsoft Support
I look forward to hearing from you.
-Dave
- tobemanuNew Contributor
- Yes app is slow to open
- no
- also slow to open in safe mode
- tobemanuNew Contributor
- after a lagging start it first opens a window (white) and no input field. Then it takes minutes to show up the input field (for main pw) after typing the pw it takes apprx. 2 minutes to open.
- 1P_Dave
Moderator
Thank you for answering those questions. So that I can investigate this further, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread:
https://1password.community/discussion/148819/1password-lagging-on-launch
- Your forum username:
tobemanu
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
- A link to this thread: