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will91's avatar
will91
New Contributor
4 months ago
Solved

1Password Mac OS App Crash

Hi Everyone, The 1Password App on Mac OS X Sequoia 15.5 crashes once i fire it up, no matter from where, it shows a blank screen. I tried reinstalling it but after the installation completes it show...
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  • will91's avatar
    will91
    4 months ago

    Hi 1P_Dave​ ,

    First of all thank you for your reply.

    Second i allready fixed it, it seemed to be a memory issue, when i closed other apps it started working again.

     

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello will91​! 👋

I'm sorry that you're having trouble opening 1Password. As a first step, try restarting your Mac. If that doesn't work then are you using a virtual machine like Parallels? Or are you running macOS right on your Mac? 

Can you try the following: 

  1. Right-click on the 1Password icon in your menu bar at the top of the screen and then click Quit.
  2. Open the Terminal app. 
  3. Type in: /Applications/1Password.app/Contents/MacOS/1Password --disable-gpu


Press Enter. Does 1Password open successfully? Or does the same issue occur? 

-Dave