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travis's avatar
travis
New Contributor
7 months ago

1Password macOS w/ Google Titan Key - No security key prompt

I bought 2 Google Titan Security keys recently and have been trying to add them to my 1password account. I can successfully add them via browser and have authenticated successfully on windows app, br...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello travis​! 👋

I'm sorry that you're running into an issue where you're unable to use your Google Titan keys to authenticate your account when using 1Password for Mac. So that I can better understand the situation can you tell me the following:

  1. If you uninstall 1Password for Mac and then install it using the installer from our website (not using brew) then do you see the same issue:
  2. Which browser and device did you use to add the Titan Security Keys to your 1Password account? 
  3. Are you able to use the Titan Security Keys with other apps/services on your Mac? 


I look forward to hearing from you.

-Dave

#27592