Forum Discussion
Former Member
4 years ago1Password Membership Prompt While Already a Subscriber
Has anyone else started receiving prompts to sign up for a 1Password membership, while already a member? This seems to have started to happen a couple weeks or so back as far as I can recall. I'll be...
1P_Dave
Moderator
4 years agoHello @jpmckenna! 👋
I'm sorry to hear that you're seeing a purchase window when you already have a 1Password membership. Can you tell me if you have a "Primary" standalone vault that isn't part of your 1Password account? You can check for a Primary vault on your Mac by doing the following:
- Open and unlock 1Password for Mac.
- Click on the Vaults option in the menu bar at the top of your screen.
- Click on Switch to Vault.
- Do you see a Primary vault listed?
If you don't see a "Primary" vault then are you using the Mac App Store version of 1Password for Mac or the website version? I look forward to hearing from you. 😊