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Former Member
4 years ago1Password Membership Prompt While Already a Subscriber
Has anyone else started receiving prompts to sign up for a 1Password membership, while already a member? This seems to have started to happen a couple weeks or so back as far as I can recall. I'll be...
1P_Dave
Moderator
4 years ago@jpmckenna
Thank you for the reply. It sounds like you've run into a known issue that our developers are already investigating. The issue causes some users who already have a 1Password membership to still see the purchase window in the 1Password for Mac app. We're hoping to release a permanent fix in the future. In the meantime, the issue only affects the Mac App Store version of the app so switching over to the website version will fix things for you. Here's a guide that will show you how to switch:
I'm sorry for the inconvenience. Please let me know if you run into any issues. 😊
ref: dev/apple/issues#5625