Forum Discussion

AnthonyMA's avatar
AnthonyMA
New Contributor
25 days ago
Solved

1Password not popping up suggestions in Edge login fields

When trying to login to sites using Edge, the 1Password icon no longer appears in the credential boxes, and 1Password does not provide its usual suggestions. How do I fix this, please?

browser extension
windows

3 Replies

  • AnthonyMA's avatar
    AnthonyMA
    New Contributor
    23 days ago

    That's so kind of you to comment. Thank you. Everything is up to date. The issue was occurring on all websites, and for several consecutive days. The 1Password icon is visible, and in the right place. Confusingly, normality has returned this morning. Perhaps it saw the big stick you were wielding and decided to behave :-) Thank you for the link, which I shall look at for future problems.

    • Trevor_1P's avatar
      Trevor_1P
      Icon for Moderator rankModerator
      22 days ago

      Hi AnthonyMA​,

      I'm happy that I was able to scare the issue away :). If you do experience any issues in the future that aren't solved by the steps in that article, don't hesitate to reach out and we'll be glad to assist.

      - Trevor

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    23 days ago

    Hi AnthonyMA​,

    I'm sorry that you're not seeing prompts to autofill from 1Password in Edge. To help me better understand the situation so I can provide some specific guidance, I'd like to ask a few questions if you don't mind:

    • Are both 1Password and Edge up to date on your device?
    • Is the issue occurring on all websites, or specific ones?
    • Do you see the 1Password icon in Edge's toolbar currently, next to where you enter web addresses?

    In the meantime, I'll also link to an article with some initial troubleshooting steps you can try here: If 1Password isn’t working in your browser

    - Trevor

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When trying to login to sites using Edge, the 1Password icon no longer appears in the credential boxes, and 1Password does not provide its usual suggestions. How do I fix this, please?

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When trying to login to sites using Edge, the 1Password icon no longer appears in the credential boxes, and 1Password does not provide its usual suggestions. How do I fix this, please?

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1Password not popping up suggestions in Edge login fields","moderationData":{"__ref":"ModerationData:moderation_data:159477"},"body":"

That's so kind of you to comment. Thank you. Everything is up to date. The issue was occurring on all websites, and for several consecutive days. The 1Password icon is visible, and in the right place. Confusingly, normality has returned this morning. Perhaps it saw the big stick you were wielding and decided to behave :-) Thank you for the link, which I shall look at for future problems.

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Hi AnthonyMA​,

\n

I'm happy that I was able to scare the issue away :). If you do experience any issues in the future that aren't solved by the steps in that article, don't hesitate to reach out and we'll be glad to assist.

\n

- Trevor

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Hi AnthonyMA​,

\n

I'm sorry that you're not seeing prompts to autofill from 1Password in Edge. To help me better understand the situation so I can provide some specific guidance, I'd like to ask a few questions if you don't mind:

\n\n

In the meantime, I'll also link to an article with some initial troubleshooting steps you can try here: If 1Password isn’t working in your browser

\n

- Trevor

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