Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Solved
1Password not recognizing Barclays website
https://cards.barclaycardus.com/ likes to "Remember username" by default. 1Password only recognizes the username and password fields as valid if the username has not been remembered. If the username is remembered, and the only thing left to populate is the password field, 1Password does not recognize it and I need to copy and paste the password, or click "Log in as a different user" to get both the username and password fields to show up.
1Password Version: 8.10.46
Extension Version: 8.10.46.26
OS Version: MacOS Version 15.0.1 (24A348)
Browser: Chrome
Hello, wzamites. Thank you for reaching out.
I'm sorry about the trouble. Our development team is tracking an issue on the https://cards.barclaycardus.com/ website where the password won't autofill if the username is cached. I've added you as an affected user to our internal reporting.
In the meantime, I'd suggest unchecking the Remember username box before signing in or using https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps from the 1Password extension pop-over.
I hope that helps.
-Evon
ref: dev/core/core#32665
10 Replies
- 1P_Dave
Moderator
dburkes, eraserhd, and brian163
I'm sorry that you're running into the issue as well. The bug report is still open in our development's team backlog and I don't have any updates to share at the moment. I've added your reports to the internal work item.
For now, I recommend using the workaround that my colleague posted.
-Dave
This issue is affecting me as well, and has been unaddressed for six months or more. Can you provide any update on when it will be fixed, or even if it is being worked on?
I've had this problem for a while; however, one additional piece of information. If I clear the user, and have 1Password sign in, it seems to again check "remember username" before submitting the form, even if I cleared it before autofilling -- meaning the next time I have to clear the user again.
Thank you for all you do.
I can confirm this is still occuring for me, as well, on the BarclayCardsUS website.It's definitely tied to the "Remember username." Finally, after many months, I saw this post, clicked "Log in as different user" which cleared the remembered username, and 1Password was able to autofill.
It's nice to know I'm not alone on this issue. ❤️
Hello, is there an update on this bug?
I'm also experiencing the same issue. Any progress?
1P_Evon1Password Team
Hello, wzamites. Thank you for reaching out.
I'm sorry about the trouble. Our development team is tracking an issue on the https://cards.barclaycardus.com/ website where the password won't autofill if the username is cached. I've added you as an affected user to our internal reporting.
In the meantime, I'd suggest unchecking the Remember username box before signing in or using https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps from the 1Password extension pop-over.
I hope that helps.
-Evon
ref: dev/core/core#32665
