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Forum Discussion
System
3 years agoSuper Contributor
1Password not syncing
This discussion was created from comments split from: Syncing not working in version 7.
1P_Dave
Moderator
3 years ago@Jody
Thank you for the reply. It sounds like you have an old standalone vault on your desktop that isn't part of your account and that's causing the issue. I recommend that you email our dedicated migration team at support+forum@1password.com so that they can help you get everything sorted. After emailing in, you'll receive a reply from BitBot, our friendly support assistant, with a support ID that looks something like [#ABC-12345-678]. Please post the Support ID here and I'll make sure that your email gets to our migration team so that they can offer you a heavily discounted membership. 😊
-Dave