It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Former Member
5 years ago1Password not working with sites that use Healthsafe ID.
I'm going to repost a question from someone else that I never saw an answer to:
Two sites I access use Healthsafe ID to manage logons. When I visit the websites (see below) I use the 1Password bro...
ag_chantelle
1Password Team
5 years ago@cindyjrob
There's definitely some unorthodox behaviour in the refresh or access to their login portals. I suspect it's because they assign a dynamic URL to each session, which does make it a little troubling. That said, I was able to save and fill a Login for each site and successfully fill the credentials from 1Password in Chrome. To illustrate, I recorded the steps for you here:
For healthsafeid.optumbank.com
- Optum Bank recording
For accounts.myuhc.com
- My UHC recording
Can you try replicating these steps, with your own credentials, and let me know if it improves your filling experience?