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Forum Discussion
1Password on Mac, cannot add primary vault.
I've been pretty laxed about re-installing 1Password on my Mac after a full system re-installed. For the first time I decided to download 1Password from the site and not from the MAS. However, I can ...
1P_Dave
Moderator
ModeratorHello @AnaRose! 👋
1Password 8 no longer supports older standalone "Primary" vaults and is designed to work with modern 1Password account vaults. I recommend sending an email to support+forum@1Password.com so that our dedicated migration team can help you migrate the Primary vault to your 1Password account. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
