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berksgr
2 months agoOccasional Contributor
1Password quickly locks after 10 seconds
Just sadly did a security review and now 1Password on a headless Mac mini just auto locks after 10 second whatever I attempt todo to change the settings ? How can I get out of this mode ? Tried cha...
Trevor_1P
Moderator
2 months agoHi berksgr,
You can see how to adjust 1Password's auto-lock settings in the article below:
Manage your unlock and auto-lock settings in 1Password
It's important to note that the settings will only apply to the specific place you set them. For instance, if you set the auto-lock for 1Password.com to a certain amount of minutes, that will be separate from the settings you've chosen in the desktop app. Note though that if you have the integration between the extension and desktop app enabled (found in the General section of the extension's settings), the extension will lock and unlock along with the desktop app.
If you're finding that this isn't working as you'd expect, could you clarify where you set the 480 minute timer and where you're finding that 1Password is locking after 10 seconds?
berksgr
2 months agoOccasional Contributor
I know how to change the settings.
There is something wrong again with 1Password and it keeps on locking up.
I have no time to attempt to see what the settings are etc
- berksgr2 months agoOccasional Contributor
Do you have somewhere to send a video to show you what happens ?
- Trevor_1P2 months ago
Moderator
Hi berksgr,
The best way to do so would be to reach out to our Support team over email. You can attach the video to an email message addressed to support@1password.com. If the video file size is too large to attach over email, let our Support team know in your email and they can discuss alternative methods.
With your email please include:- A link to this thread:
https://www.1password.community/discussions/1password/1password-quickly-locks-after-10-seconds/166000
- Your forum username: berksgr
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! - A link to this thread: