Forum Discussion

svinsot's avatar
svinsot
New Contributor
3 months ago

"1password quit unexpectedly" at every startup

Hi, Everytime I switch on my PC an error window is popping up with this message "1password quit unexpectedly". Everything works fine, and 1password is working as expected.  How could I get rid of ...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

Hello svinsot​! 👋

I'm sorry that 1Password for Windows is crashing after you boot your Windows PC. I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:

Send a diagnostics report (Windows)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/1password-quit-unexpectedly-at-every-startup/165333
  • Your forum username: Svinsot


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

  • svinsot's avatar
    svinsot
    New Contributor
    2 months ago

    Well, it seems I don't have the issue anymore with version : 1Password for Windows 8.11.23 (81123001)
    I'll open the ticket if this occurs again.
    Thanks!

     

    • Trevor_1P's avatar
      Trevor_1P
      Icon for Moderator rankModerator
      2 months ago

      Hi svinsot​,

      Thanks for the update! I'm happy to hear the issue isn't occurring anymore. Definitely do open a ticket if it occurs again and we'll be glad to assist.