Forum Discussion

koom's avatar
koom
New Contributor
2 years ago

1password quit unexpectedly

Hello,

For the last month or so I've had the problem that when I try to start 1password I get a message that says "1password quick unexpectedly" immediately after trying to launch the app. If I try to launch the app again, it will sometimes work (and I try to then not close it because I have no idea when it will fail again).

How could I begin to learn what is going or fix this?

I tried launching from the command line and the output is in the image. I do get a GUI popup with the aforementioned message. I'm using Manjaro Linux with a KDE desktop environment.

Glad to upload a log file containing the same content, but this form seems to only alllow me to upload images.

1Password Version: 8.10.24-44
Extension Version: Not Provided
OS Version: 6.1.71-1-MANJARO
Browser: Not Provided

linux

2 Replies

  • FrankyO1P's avatar
    FrankyO1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi koom and Shamshiel

    Thanks for bringing this to our attention. There are other users reporting a similar issue and I would love to investigate into this issue further.

    If you have not already, could you send an email to support+linux@1Password.com?

    With your email please include:

    We'll look forward to hearing from you.

    Franky

  • Shamshiel's avatar
    Shamshiel
    New Contributor
    2 years ago

    I have the exact same problem. Since one or two weeks ago after I did a system update of my arch based system (EndeavourOS) I get an error pop up when I launch 1Password:

    1Password quit unexpectedly
    Click Report to send more information to the 1Password team.

    When I click "Send Later" and wait for 10-30 seconds 1Password will still start.

    Running 1Password via the CLI results in the exact same output as in your screenshot with the same error message.

    Did you ever figure out what was wrong?