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Former Member's avatar
Former Member
3 years ago

1Password refused connection from untrusted app

Hi all,

Lately, before 1PW8, I've seen that notification :

What does this mean please? Does anyone know my 1PW password?

Thanks!

1Password Version: 7
Extension Version: Not Provided
OS Version: Windows 10
Browser:_ Not Provided

windows

3 Replies

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    @Nester - You're most welcome. Let us know if you have any other questions!

  • Former Member's avatar
    Former Member
    3 years ago

    Hi ag_mike_d ,

    I think it’s due to an old version of my web browser.

    Thank you for these informations!

    Best regards.

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @Nester,

    Thanks for your message. Could you let us know which browser you are using? If you are using an unsupported browser, 1Password will be unable to verify the browser’s code signature. For your protection, 1Password verifies the identity of your browser before filling your information, like passwords, credit cards, or addresses. This feature prevents your data from being stolen in case your browser has been tampered with.

    If you are using a trusted browser, please check for browser updates and then quit both your browser and completely quit 1Password by right-clicking the 1Password icon in the system tray > Exit. Then relaunch the app, followed by your browser - does the issue persist?

    I hope this helps.