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Former Member's avatar
Former Member
3 years ago

1password rejects my password. Can I use the secret key instead?

I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app.

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @rosepetal,

    Sorry for the delay.

    Are you still having difficulty signing in to your 1Password? If you go to 1Password.com are you able to access your account here?

    Let me know how you get on!