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Forum Discussion

Former Member

3 years ago

1password rejects my password. Can I use the secret key instead?

I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app.

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Referrer: forum-search:https://1password.community/search?Search=1password%20rejects%20my%20password.%20Can%20I%20use%20the%20secret%20key%20instead%3F

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1 Reply

steph_giles
1Password Team
3 years ago
Hey @rosepetal,

Sorry for the delay.

Are you still having difficulty signing in to your 1Password? If you go to 1Password.com are you able to access your account here?

Let me know how you get on!

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I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app.

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I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app.

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1password rejects my password. Can I use the secret key instead?","moderationData":{"__ref":"ModerationData:moderation_data:99709"},"body":"

Hey @rosepetal,

\n\n

Sorry for the delay.

\n\n

Are you still having difficulty signing in to your 1Password? If you go to 1Password.com are you able to access your account here?

\n\n

Let me know how you get on!

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