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youngjm's avatar
youngjm
New Contributor
11 months ago
Solved

1password safari extension Issues

I am having trouble updating passwords in safari using the 1password for safari app.  I get a few issues: Gives me different errors when I try to update an existing password. Does not sync between...
browser extension
ios
macos
  • 1P_Dave's avatar
    1P_Dave
    7 months ago

    youngjm 

    Thank for those details. Based on the information that you've provided, you're running into a known issue that was introduced with Safari 18.4 that our team is working with our friends at Apple to resolve. 

    For the time being, opening the website in a new tab or using Command-Backslash (the desktop app's Universal Autofill feature) to fill are the best workarounds. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello youngjm​! 👋

I'm sorry for the delay in replying. Are you still running into these issues? If you are then can you tell me the following: 

  1. When the issue occurs, does locking and unlocking the 1Password desktop app allow you to see your updated password there?
  2. Do you see a complete and correct copy of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?


I look forward to hearing from you.

-Dave