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youngjm's avatar
youngjm
New Contributor
11 months ago
Solved

1password safari extension Issues

I am having trouble updating passwords in safari using the 1password for safari app.  I get a few issues: Gives me different errors when I try to update an existing password. Does not sync between...
browser extension
ios
macos
  • 1P_Dave's avatar
    1P_Dave
    7 months ago

    youngjm 

    Thank for those details. Based on the information that you've provided, you're running into a known issue that was introduced with Safari 18.4 that our team is working with our friends at Apple to resolve. 

    For the time being, opening the website in a new tab or using Command-Backslash (the desktop app's Universal Autofill feature) to fill are the best workarounds. 

    -Dave

youngjm's avatar
youngjm
New Contributor
7 months ago

Thanks for getting back to me.  I do still see the issues and I am not seeing a really good pattern.  Ie. at chase.com it may work if I go there right after starting the browser and other times I need to use the keyboard shortcut so the User name and password are filled in from the menu bar...

I am not sure that locking/unlocking and/or disconnecting the safari plugin from the desktop app consistently works....  What I can say is that when the issue comes up, the window from the plugin icon gets slow to open if I click on the icon.

I wish there was a consistent way that it behaved.  I miss the days when 1password was native Mac.  It just worked....

Thanks!

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    7 months ago

    youngjm​ 

    Thanks for the reply. I've visited Chase.com in Safari and filling is working for me:

    When was the last time that you ran into the issue? The next time that you run into the issue, try opening Chase.com in a new tab in Safari. Does filling work in the new tab? 

    -Dave