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davegarratt's avatar
davegarratt
Occasional Contributor
31 days ago

1Password (Safari) not recognising web url

I have started noticing that 1Password does not seem to recognise the url and prompt me with usernames and passwords. The url is correct but I have to manually open the 1Password app and copy /paste ...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 days ago

davegarratt​ 

Thank you for the descriptive example. When 1Password for Safari stops working, can you tell me if opening a new tab gets things working in the new tab? Or does restarting Safari resolve the issue (at least temporarily)? I suspect that you're running into a known issue and your answer will help me to confirm this. 

-Dave

davegarratt's avatar
davegarratt
Occasional Contributor
9 days ago

Yes - if I have the problem - then copy the url to a new tab - then it works ok.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 days ago

    davegarratt 

    Thank you for the reply. That confirms that you're running into a known issue with 1Password and Safari 18.4 that our team is currently working with our friends at Apple to resolve. I've added your report to the internal work item for the issue. 

    -Dave

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(Safari) not recognising web url","id":"message:154024","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:10522"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:154024"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:154024"},"body@stripHtml({\"truncateLength\":200})":" I have started noticing that 1Password does not seem to recognise the url and prompt me with usernames and passwords. The url is correct but I have to manually open the 1Password app and copy /paste ...","body@stringLength":"275","rawBody":"

I have started noticing that 1Password does not seem to recognise the url and prompt me with usernames and passwords. The url is correct but I have to manually open the 1Password app and copy /paste the values. An example url would be https://login.microsoftonline.com

","kudosSumWeight":0,"postTime":"2025-04-02T23:47:00.985-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154024_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":106},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:154024":{"__typename":"Conversation","id":"conversation:154024","solved":false,"topic":{"__ref":"ForumTopicMessage:message:154024"},"lastPostingActivityTime":"2025-04-28T08:44:36.468-07:00","lastPostTime":"2025-04-28T08:44:36.468-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:154024":{"__typename":"ModerationData","id":"moderation_data:154024","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:154024_1":{"__typename":"Revision","id":"revision:154024_1","lastEditTime":"2025-04-02T23:47:00.985-07:00"},"ForumReplyMessage:message:155147":{"__typename":"ForumReplyMessage","id":"message:155147","conversation":{"__ref":"Conversation:conversation:154024"},"author":{"__ref":"User:user:10522"},"revisionNum":1,"uid":155147,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password (Safari) not recognising web url","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:155147"},"parent":{"__ref":"ForumReplyMessage:message:154936"},"body":"

Yes - if I have the problem - then copy the url to a new tab - then it works ok.

","body@stringLength":"87","rawBody":"

Yes - if I have the problem - then copy the url to a new tab - then it works ok.

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davegarratt​ 

\n

Thank you for the descriptive example. When 1Password for Safari stops working, can you tell me if opening a new tab gets things working in the new tab? Or does restarting Safari resolve the issue (at least temporarily)? I suspect that you're running into a known issue and your answer will help me to confirm this. 

\n

-Dave

","body@stringLength":"558","rawBody":"

​ 

\n

Thank you for the descriptive example. When 1Password for Safari stops working, can you tell me if opening a new tab gets things working in the new tab? Or does restarting Safari resolve the issue (at least temporarily)? I suspect that you're running into a known issue and your answer will help me to confirm this. 

\n

-Dave

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davegarratt 

\n

Thank you for the reply. That confirms that you're running into a known issue with 1Password and Safari 18.4 that our team is currently working with our friends at Apple to resolve. I've added your report to the internal work item for the issue. 

\n

-Dave

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