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1password still asks for an account password although set to Never do it
I have these setting in 1password app and I thought that this should be enough to never ask me for a password but only use FaceID
But it seems like every time i open the app, once in a coup...
Hello RuslanI! 👋
I'm sorry that you're being prompted for your account password more often than expected. Even if you set "Confirm my account password" to "Never", you might still be asked for your account password in certain cases such as:
- If your face isn’t recognized five times in a row
- If you reset Face ID or set up an alternate appearance on your device
Can you tell me if you might have run into one of these cases? If you haven't then can you tell me if you're being prompted to enter your account password when you open the main 1Password app from the home screen, when filling using iOS AutoFill, or when using 1Password for Safari?
-Dave
1P_Dave
Moderator
ModeratorHello RuslanI! 👋
I'm sorry that you're being prompted for your account password more often than expected. Even if you set "Confirm my account password" to "Never", you might still be asked for your account password in certain cases such as:
- If your face isn’t recognized five times in a row
- If you reset Face ID or set up an alternate appearance on your device
Can you tell me if you might have run into one of these cases? If you haven't then can you tell me if you're being prompted to enter your account password when you open the main 1Password app from the home screen, when filling using iOS AutoFill, or when using 1Password for Safari?
-Dave
