SORRY New to the forums and just realized I posted this in the wrong area...but can't figure out how to delete it. 🙂 Please ignore...carry on...carry on...
Hello! I've successfully connected 1Password to my Fastmail account (verified on both services) but when I go to create a new account somewhere it just shows the same "Suggestions" drop-down it always has without the option to create a masked email address.
I've toggled my 1Password extension on and off, restarted Safari as well as 1Password. No luck. I looked through my 1Password settings and saw a check box for Privacy.com but nothing for Masked Email/Fastmail. I'm guessing I'm missing something very obvious but any help would be appreciated. 🙂
1Password Version: 7.9 Extension Version: 7.9 OS Version: macOS 12.0.1
Thanks for the info. Once I figured out there was a difference in Safari extensions I got it figured out. Feel free to delete my post if it helps keep things tidy. 🙂
For Safari, the Fastmail integration requires the 1Password for Safari extension. That extension does not integrate with 1Password 7. It can either operate with your 1Password membership separately from the app, or it can integrate with 1Password 8 for Mac Early Access.
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tries to save a passkey when I did not initiate the process","id":"message:158410","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:158410","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:21459"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:158410"},"readOnly":true,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:158410"},"body":"
Windows 11 Firefox 138.0.4 1Password Firefox Extension version: 8.10.81.1 1Password for Windows 8.10.80 81080023, on PRODUCTION channel
It has happened on multiple Firefox versions (it gets updated), same with 1Password App. I have updated it a few times before. Cannot tell you if the Extension got updated in between though
Sometimes, 1Password tries to save a passkey, even though I am not initiating the process, nor am I trying to create a Passkey.
For me, it only happens when I visit \"Amazon.com > Return & Orders\" page
It doesn't happen everytime I visit the page, but it does at some random? interval (I haven't exactly kept track, but it has happened like 10+ times over the past few months/year).
As soon as I go to the page, 1Password brings up this screen:
I have blacked out the contents for privacy purposes. But it does have My name, my personal vault, and then a list of various Amazon accounts to select from.
I then hit the [x] and then this windows pops up:
Once I click cancel, it goes away. And the page I was going to is there just fine. I can click refresh, go back and then click the Returns page, and it won't pop up again, until the next time maybe a couple weeks or a month from now.
But again, I am not trying to save a passkey. I am not in the security details page of amazon, just clicking on the Returns-Orders link.
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Windows 11 Firefox 138.0.4 1Password Firefox Extension version: 8.10.81.1 1Password for Windows 8.10.80 81080023, on PRODUCTION channel
It has happened on multiple Firefox versions (it gets updated), same with 1Password App. I have updated it a few times before. Cannot tell you if the Extension got updated in between though
Sometimes, 1Password tries to save a passkey, even though I am not initiating the process, nor am I trying to create a Passkey.
For me, it only happens when I visit \"Amazon.com > Return & Orders\" page
It doesn't happen everytime I visit the page, but it does at some random? interval (I haven't exactly kept track, but it has happened like 10+ times over the past few months/year).
As soon as I go to the page, 1Password brings up this screen:
I have blacked out the contents for privacy purposes. But it does have My name, my personal vault, and then a list of various Amazon accounts to select from.
I then hit the [x] and then this windows pops up:
Once I click cancel, it goes away. And the page I was going to is there just fine. I can click refresh, go back and then click the Returns page, and it won't pop up again, until the next time maybe a couple weeks or a month from now.
But again, I am not trying to save a passkey. I am not in the security details page of amazon, just clicking on the Returns-Orders link.
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1Password tries to save a passkey when I did not initiate the process","moderationData":{"__ref":"ModerationData:moderation_data:158464"},"body":"
I'm sorry that you're seeing an unexpected passkey prompt when visiting an Amazon page. So that I can look into this further, I'd like to ask you to create a diagnostics report from 1Password in your browser the next time that the issue occurs:
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
\n
\n
A link to this thread: https://www.1password.community/discussions/1password/1password-tries-to-save-a-passkey-when-i-did-not-initiate-the-process/158410
\n
Your forum username: PrinceZuko
\n
\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n
-Dave
\n
#34328
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The ability to generate a diagnostic report for 1Password for Firefox is currently unavailable. https://support.1password.com/cs/extension-console-log/ to 1Password support if you’re having trouble with 1Password for Firefox.
Firefox doesn't have the ability. I guess I can try it on chrome ever so often and try and get a diag report. But if the issue is Firefox specific, not sure how that will help.
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Thanks for the reply. A console log for 1Password from Firefox will provide similar information to a diagnostics report from another browser, you can follow the instructions for Firefox on the page that I linked to or use this direct link:
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