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Netpog's avatar
Netpog
Dedicated Contributor
3 years ago

1Password unexpectedly demanded my secret key.

A few days ago, the app imagined that it was on a new device, and asked for my secret key. (This was disturbing, because I needed to assure myself I wasn't being phished. But it was indeed 1Password making this demand.)

This is the worst kind of bug report: a one-off that I can't repro, nor can I imagine any sort of prior behavior that might explain it.

So sorry to bring you one of those, but I thought I should report this. Perhaps others will say "me too!"; perhaps I'm the only one. (It's a Pixel 7, stock, fully updated.)

1Password Version: 8.10.0
Extension Version: N/A
OS Version: Android 13
Browser:_ N/A

android

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  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Thanks for confirming that Netpog, very odd behavior indeed! I'll leave this thread open for anyone who may encounter something similar 👍.

  • Netpog's avatar
    Netpog
    Dedicated Contributor
    3 years ago

    Thanks, 1P_Timothy. I'll keep an eye out for a repeat. I know that I hadn't changed password or Secret Key, nor had I knowingly cleared app data or deauthorized the device. (But maybe I contrived to do so accidentally?)

    I do appreciate that you'll want to ignore this, unless other reports appear.

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi Netpog, thanks for writing in about this unexpected behavior. Personally I have not encountered this or heard similar reports. If it pops up again for you (or anyone else here) please let us know.

    A few scenarios where you would be prompted for your Secret Key would be if you recently changed your password or Secret Key, cleared the local app data or deauthorized your device.