Forum Discussion
3 Replies
- 1P_Gem
1Password Team
Hi @hntn7077! Thanks for the additional information. We'd love to investigate this further for you - would you be able to email over a diagnostics report and any Event Viewer logs for us to dig into? You can get these by following the steps on both pages below:
- https://support.1password.com/diagnostics/?windows
- https://support.1password.com/cs/windows-quit-unexpectedly/
Attach both files in an email to support+windows@1Password.com along with a link to this discussion, and a member of our team will get back to you.
- Former Member
Hi @ag_ana
It is strange i can not find support confirmation email on my emai. Can you check for me (my license account is mailto:huantt777@outlook.com)
Btw, I dont encounter this symtomp on windows 10. So it must be incompatible with windows 11.
- Former Member
Hi @hntn7077!
I try to reach your team on Help section last week but dont see reply so I post in forum here.
We can check the status of your request for you. Have you received a ticket number to your email address?