Forum Discussion

Former Member

4 years ago

1password (v7.7.189) always crash when creating new entry in Windows 11 official (Build 22000.194)

Dear 1password customer support, 1password (version 7.7.189) always crash when creating new entry in Windows 11 official (Build 22000.194). I try to reach your team on Help section last week but...

windows

Former Member

4 years ago

Hi @ag_ana

It is strange i can not find support confirmation email on my emai. Can you check for me (my license account is mailto:huantt777@outlook.com)

Btw, I dont encounter this symtomp on windows 10. So it must be incompatible with windows 11.

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(v7.7.189) always crash when creating new entry in Windows 11 official (Build 22000.194)","id":"message:64717","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:64717","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:64717"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:64717"},"body@stripHtml({\"truncateLength\":200})":" Dear 1password customer support, \n\n 1password (version 7.7.189) always crash when creating new entry in Windows 11 official (Build 22000.194). \nI try to reach your team on Help section last week but...","body@stringLength":"419","rawBody":"

Dear 1password customer support,

\n\n

1password (version 7.7.189) always crash when creating new entry in Windows 11 official (Build 22000.194).
\nI try to reach your team on Help section last week but dont see reply so I post in forum here.

\n\n

1Password Version: 7.7.189
\nExtension Version: Not Provided
\nOS Version: Windows 11 official (Build 22000.194)

\n","kudosSumWeight":0,"postTime":"2021-10-03T20:13:16.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:64717_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":47},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Dear 1password customer support,

\n\n

1Password Version: 7.7.189
\nExtension Version: Not Provided
\nOS Version: Windows 11 official (Build 22000.194)

"},"Conversation:conversation:64717":{"__typename":"Conversation","id":"conversation:64717","solved":false,"topic":{"__ref":"ForumTopicMessage:message:64717"},"lastPostingActivityTime":"2021-10-05T07:18:33.000-07:00","lastPostTime":"2021-10-05T07:18:33.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:64717":{"__typename":"ModerationData","id":"moderation_data:64717","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:64717_1":{"__typename":"Revision","id":"revision:64717_1","lastEditTime":"2021-10-03T20:13:16.000-07:00"},"ForumReplyMessage:message:64719":{"__typename":"ForumReplyMessage","id":"message:64719","conversation":{"__ref":"Conversation:conversation:64717"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:64717/message:64719","revisionNum":1,"uid":64719,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password (v7.7.189) always crash when creating new entry in Windows 11 official (Build 22000.194)","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:64719"},"parent":{"__ref":"ForumTopicMessage:message:64717"},"body":"

Hi @ag_ana

\n\n

It is strange i can not find support confirmation email on my emai. Can you check for me (my license account is mailto:huantt777@outlook.com)

\n\n

Btw, I dont encounter this symtomp on windows 10. So it must be incompatible with windows 11.

","body@stringLength":"270","rawBody":"

Hi @ag_ana

\n\n

It is strange i can not find support confirmation email on my emai. Can you check for me (my license account is huantt777@outlook.com)

\n\n

Btw, I dont encounter this symtomp on windows 10. So it must be incompatible with windows 11.

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