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HNofX82's avatar
HNofX82
Dedicated Contributor
4 months ago
Solved

1Password from chrome on Android not getting auto fill prompt

Chrome Browser version - 138.0.7204.179
Device - Redmi Note 13 PRO 12/256 gb
OS version - Xiaomi HyperOS 2.0.9.0 VNRINXM
Website - 1password.community or any other site

Check Screenshots

 

android
discussion
  • 1P_Timothy's avatar
    1P_Timothy
    4 months ago

    Thanks for the update HNofX82​! I'm glad it's now working in Chrome.

    I checked the Community login in Firefox and found that I could fill a password from the password field, but that I couldn't fill or get a prompt from the username field consistently. I've reported this to our team for further review. 

    As a workaround, here's what worked for me:

    1. Navigate to 1password.community in Firefox on an Android device.
    2. Tap "Sign In".
    3. Tap "X" to close the sign in window.
    4. Tap "Sign In" again. 

     

    Thanks for flagging this behaviour!

    *just adding an edit that it appears to be filling as expected now.

6 Replies

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi HNofX82​! Thanks for writing in. I'm sorry to hear 1Password isn't filling as expected. 

    As AJCxZ0 mentioned, could you confirm you've enabled Autofill with the steps in our guide? As you noted you're using Chrome 138 you'll need to complete the steps below the "If you use Chrome (135 or later) or Brave (1.79.119 or later), follow these extra steps:" line as well. 

    If 1Password still isn't filling I'd like to ask the following:

    • Is this a recent change in filling behaviour?
    • Does 1Password prompt to fill in other apps or browsers?
    • Which keyboard are you using?
    • From Settings > Autofill > Display Autofill prompts do you start seeing a prompt if you switch the current setting?

     

    Thanks again!

    • HNofX82's avatar
      HNofX82
      Dedicated Contributor
      4 months ago

      Hello, 

      Chrome issue is resolved, working fine, tested on few more doors all are proper. (posting from Chrome) 

      But Firefox issue still persists, happening only on 1password.community using SwiftKey keyboard 9.10.63.16. Doesn't works in private mode too. 

      Other websites are working properly on Firefox. 

      • 1P_Timothy's avatar
        1P_Timothy
        Icon for Community Manager rankCommunity Manager
        4 months ago

        Thanks for the update HNofX82​! I'm glad it's now working in Chrome.

        I checked the Community login in Firefox and found that I could fill a password from the password field, but that I couldn't fill or get a prompt from the username field consistently. I've reported this to our team for further review. 

        As a workaround, here's what worked for me:

        1. Navigate to 1password.community in Firefox on an Android device.
        2. Tap "Sign In".
        3. Tap "X" to close the sign in window.
        4. Tap "Sign In" again. 

         

        Thanks for flagging this behaviour!

        *just adding an edit that it appears to be filling as expected now.