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Thorz's avatar
Thorz
Occasional Contributor
3 years ago

1Password v8.10.4 inconsistent with unlocking using Apple Watch

Hello I have been using Apple Watch to unlock the 1P app since I installed it some months ago. I am finding it very inconsistent. At times it works as expected and I get prompted to double click m...
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Thorz's avatar
Thorz
Occasional Contributor
3 years ago

1P_Dave

are you being asked for your account password more often than every 2 weeks?
Yes indeed. It happens almost every day, but it is inconsistent as I have written before. During the same day, there are times when I can unlock 1P completely fine with the Apple Watch but after some minutes/hours I don't get the option to unlock the app with the AW. Auto-lock on the app settings is set to 2 minutes if that information helps in any way.

As a temporary troubleshooting step, turn on "Log out automatically after inactivity".
I will try this later today the next time 1P doesn't show me the AW icon to unlock the app and will report back on this thread.

Some more info that I can add is that my Mac is configured to lock itself down and ask for authentication after 4 minutes of inactivity, 1 minute after the screen saver activates.

Thank you for your assistance.