Forum Discussion

Former Member's avatar
Former Member
3 years ago

1password was unable to save your two factor token

I keep having this problem whenever I enter my 2 factor token, it never happens before. The only difference with current installation is it's in admin account. The only difference from my previous installations is that I am currently logged in as an admin. If anyone has any suggestions for resolving this error, I would greatly appreciate the assistance. Thank you.

1Password Version: 1Password for Windows 8.10.1 (81001001)
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Chrome Canary

windows

3 Replies

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Thanks for your reply, @nXqd. I'm to hear things are working for you now. Sorry for the troubles.

    Do let us know if you run into troubles again. We'd be happy to investigate further.

  • Former Member's avatar
    Former Member
    3 years ago

    I don't scan from the browser or 1password 8, my 2FA token is in 1password app ( windows ), and I just type it in.

    Edit: I just got a new update from 1password, it seems to work now. I will update the status here if the probleem still persists.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @nXqd

    Where are you scanning your token? Is it from within 1Password in the browser or the 1Password 8 application?