Forum Discussion

Former Member

3 years ago

1Password windows disappears and copy of username and password not possible

Since 1Password 8, I regularly have the issue that when I open the main application window and click on the username or password to copy it, the window jumps to the background on the click, and the username/password is not copied. I have to close and open 1Password again to resolve this issue. This behavior occurs only occasionally but usually at least once a day.

Thanks,
Steffen

1Password Version: 8.9.10
Extension Version: Not Provided
OS Version: macOS Ventura 13.0.1
Browser:_ Not Provided

macos

1 Reply

1P_Dave
Moderator
3 years ago
Report
Hello @steffenklein! 👋

I can confirm that we're aware of this issue and that our developers are investigating. I've added your notes to our internal tracking item for the issue so that our developers are aware. We plan to include a fix in a future update. For now, closing and reopening 1Password will get the app back into a good state (as you mentioned). I'm sorry for the frustration that the bug has caused.

-Dave

ref: dev/core/core#13788
ref: dev/core/core#17822

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\n\n

Thanks,
\nSteffen

\n\n

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\n\n

Thanks,
\nSteffen

\n\n

1Password Version: 8.9.10
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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1752130640321":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1752130640321","value":{"title":"Query Handler"},"localOverride":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:55":{"__typename":"User","id":"user:55","uid":55,"login":"1P_Dave","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T11:53:31.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01NS05Zk5NUTA?image-coordinates=15%2C0%2C544%2C529"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:55"},"ModerationData:moderation_data:93288":{"__typename":"ModerationData","id":"moderation_data:93288","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:93288":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:93288","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:93287/message:93288","revisionNum":1,"uid":93288,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:93287"},"conversation":{"__ref":"Conversation:conversation:93287"},"subject":"Re: 1Password windows disappears and copy of username and password not possible","moderationData":{"__ref":"ModerationData:moderation_data:93288"},"body":"

Hello @steffenklein! 👋

\n\n

I can confirm that we're aware of this issue and that our developers are investigating. I've added your notes to our internal tracking item for the issue so that our developers are aware. We plan to include a fix in a future update. For now, closing and reopening 1Password will get the app back into a good state (as you mentioned). I'm sorry for the frustration that the bug has caused.

\n\n

-Dave

\n\n

ref: dev/core/core#13788
\nref: dev/core/core#17822

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