Forum Discussion

cgodfrey's avatar
cgodfrey
New Contributor
2 months ago

1Password won't open in Vivaldi any more

Anybody else having an issue with the 1Pwd extension in Vivaldi?  Better yet, has anyone found a fix? I recently had to rebuild my Windows 11 computer.  I reinstalled Vivaldi and 1Pwd, and downloade...
browser extension
windows
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
2 months ago

Hi virtualmarc​, sorry to hear you're running into this as well.

From the information you've shared so far, this is something that would be best handled through more in-depth troubleshooting with our support team.

Could you email us a diagnostics report from the 1Password extension in Vivaldi on each device?

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/1password-wont-open-in-vivaldi-any-more/166468
  • Your forum username: virtualmarc

 

You'll receive a reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

virtualmarc's avatar
virtualmarc
New Contributor
2 months ago

Hi 1P_Gem​, thanks for the quick reply.

The Support ID number is: WJS-97362-677

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    2 months ago

    Hi virtualmarc​, thanks for letting me know! I can confirm that we've received your email, and you should hear back from a member of the team soon.