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Forum Discussion
Former Member
4 years ago1password won't open when I click the icon on my PC
After installing some updates recommended by Windows, my 1Password icon does not open (even to allow me to type in password). It works on my iphone and after installing a new extension on Edge, I ca...
ag_mike_d
1Password Team
4 years agoHi @edwinberk,
Thanks for your message and sorry to hear that this is a new problem since updating. It does sound like you're running into a similar situation as mentioned before. Could you please follow suit and send a 1Password diagnostics report via email to support+windows@1Password.com so we can help to investigate? Please do not post these details in the forums.
If you could also include a link to this thread and your forum handle, this will help us to "connect the dots" when we see your report in our inbox. Thank you!