It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
iMacIIuser
4 years agoNew Contributor
1Password won't stop asking about Dropbox!
I just got a new phone, and 1Password has given me repeated grief in two areas. One of those is because it keeps popping up with this message: "Dropbox Authorization failed. It appears 1Password i...
iMacIIuser
4 years agoNew Contributor
In working with a direct support ticket in what I thought was a separate issue regarding old and multiple sets of passwords lingering, I was led to a screen where I discovered I had something called Vaults, and there were two -- one said "Personal" and one said "Primary." Digging further into that, I discovered that the Primary vault was connected to Dropbox. There was an option to delete that vault, so I did. That made 1Password stop harassing me about Dropbox.
I would like to suggest a longer period of time between pop-ups of that message. I could barely get my master password typed in to delete the vault; the Dropbox message kept popping up and messing up my entry. That is quite excessive to make that message pop up every 10-15 seconds. It should be at bare minimum 30 seconds; once a minute would still be plenty aggressive enough.