1Password8 For Mac Steals Focus

1P_Dave thanks so much for responding. It's gonna be difficult to attach a 20GB *.1pdiagnostics file to an email. Thoughts on how to reduce the file size or alternatives?

1P_Dave Done! The Support ID number is: [#EHN-87187-939]

@jenglert, @RonnieBarker, Boosh, lfanchi, @SuperDaveYYC

I'm sorry that you're running into focus issues when using 1Password 8 for Mac. There are indeed a few different focus issues that our developers are currently looking into. So that we can investigate further, and get to a potential fix for the issues faster, I'd like to ask you to create a diagnostics report from your Macs:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/134663/1password8-for-mac-steals-focus
• Your forum username.
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

I'm wondering if my focus issues are related to using the new SSH Agent feature. I'm seeing the below logs when the focus stealing occurs. 1Password is requesting a general unlock; rather than a specific SSH key authorization though.

INFO 2022-11-04T11:46:47.130 tokio-runtime-worker(ThreadId(147)) [1P:foundation/op-apple/src/biometry_service.rs:286] System biometry info: BiometricStatus { current_policy: BiometricsOnly, current_method: TouchId, current_availability: Available }
INFO 2022-11-04T11:46:47.173 tokio-runtime-worker(ThreadId(3)) [1P:ssh/op-agent-controller/src/desktop.rs:37] failed to unlock app
INFO 2022-11-04T11:46:47.173 tokio-runtime-worker(ThreadId(9)) [1P:ssh/op-agent-controller/src/desktop.rs:37] failed to unlock app
WARN 2022-11-04T11:46:47.173 tokio-runtime-worker(ThreadId(3)) [1P:ssh/op-ssh-agent/src/lib.rs:459] failed to get private key from session
WARN 2022-11-04T11:46:47.173 tokio-runtime-worker(ThreadId(9)) [1P:ssh/op-ssh-agent/src/lib.rs:459] failed to get private key from session
INFO 2022-11-04T11:46:47.387 tokio-runtime-worker(ThreadId(9)) [1P:ssh/op-agent-controller/src/desktop.rs:37] failed to unlock app
WARN 2022-11-04T11:46:47.387 tokio-runtime-worker(ThreadId(9)) [1P:ssh/op-ssh-agent/src/lib.rs:459] failed to get private key from session
INFO 2022-11-04T11:46:47.387 tokio-runtime-worker(ThreadId(7)) [1P:ssh/op-agent-controller/src/desktop.rs:37] failed to unlock app
WARN 2022-11-04T11:46:47.387 tokio-runtime-worker(ThreadId(7)) [1P:ssh/op-ssh-agent/src/lib.rs:459] failed to get private key from session
INFO 2022-11-04T11:46:47.399 tokio-runtime-worker(ThreadId(6)) [1P:ssh/op-agent-controller/src/desktop.rs:37] failed to unlock app
WARN 2022-11-04T11:46:47.399 tokio-runtime-worker(ThreadId(6)) [1P:ssh/op-ssh-agent/src/lib.rs:459] failed to get private key from session
INFO 2022-11-04T11:46:47.399 tokio-runtime-worker(ThreadId(3)) [1P:ssh/op-agent-controller/src/desktop.rs:37] failed to unlock app
WARN 2022-11-04T11:46:47.399 tokio-runtime-worker(ThreadId(3)) [1P:ssh/op-ssh-agent/src/lib.rs:459] failed to get private key from session
ERROR 2022-11-04T11:47:19.134 tokio-runtime-worker(ThreadId(147)) [1P:foundation/op-system-auth/src/apple.rs:146] Biometric unlock failed, system response: AppCancel
ERROR 2022-11-04T11:47:19.143 tokio-runtime-worker(ThreadId(7)) [1P:op-automated-unlock/src/lib.rs:295] Failed to authorize using system biometry: FailedToUnlockWithKeys(FailedSystemAuthenticationChallenge)


I was having the same issue in Chrome and Safari. I deleted 1Password and the Safari extension app, and deleted every 1Password folder/file I could find (in Library/Preferences;Application Support;Containers;Group Containers) and reinstalled.

So far (after a few days) that has fixed it for me - 1Password is back to normal.

This is still occurring with the recent 8.9.8 release. Anyone here from 1Password able to confirm if dev team is aware of the problem? What can I do to provide you with debugging info to help get this issue fixed?

I am having the same issue with Chrome (106.0.5249.119). The 1Password Chrome Extension is version 2.3.8. And 1Password is version 8.9.4. Then it started stealing focus from other applications. Please help!

In my case, Safari steals focus right after unlocking my laptop.

I'm seeing this as well on an M1 Mac mini running Monterey. Clicking a new bookmark in Firefox brings 1Password to the foreground, covering my browser. Same behaviour happens when clicking a bookmark in Safari.

Disabling the 1Password extensions in Firefox and Safari fixes the issue.

Also, an additional observation: the 1Password browser menu is incredibly slow to open after clicking on the 1Password extension button in the toolbar. I've timed it and it can take 3-5 seconds--sometimes longer--to display the menu. And this is on a M1 Mini. Why is it so slow?

I am disabling the 1Password chrome extension until this is fixed - so much of my day is in Chrome and I just can't get on with this like this