Forum Discussion

New Contributor

3 months ago

1Password/Mac unhides app window on menubar mouseover

If the 1Password app is hidden (ex: cmd-H), and the 1Password icon is in the menubar: mousing over that icon (in the menubar), causes the app (whether vault is locked or unlocked) to show its wind...

mvr

New Contributor

3 months ago

updated manually (strange that it didn't relaunch afterward) and now on 1Password for Mac 8.10.64 (81064007) - with the same behavior

1P_Dave

Moderator

2 months ago

mvr I'm sorry for the late reply. Are you sill seeing the issue on the latest version (8.10.72)? If you are then can you post a screenshot of what you see when you hover over the menubar icon? Make sure that nothing sensitive is visible on the screen.

If you don't want to post the screenshot to the public community, please send it to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.

-Dave

mvr
New Contributor
2 months ago
correct; it's still happening - all I see when I hover over the 1P menu bar icon, is "1Password"; screenshot attached:
- 1P_Dave
  Moderator
  2 months ago
  mvr
  
  Thank you for the screenshot, that helps to clarify things. That tooltip is normal and I see it as well. Can you tell me a little more about how you find the tooltip distracting? The tooltip only appears after you hover over the menu bar icon for about 2 seconds and other apps (but not all) also show a tooltip in the macOS menu bar to allow you to know what app you've hovering over.
  
  Let me know and I can pass your feedback to the team.
  
  -Dave
  - mvr
    New Contributor
    2 months ago
    ah; there's a misunderstanding; here's the problem:
    I open 1P and do what I need
    I Hide the app.
    I go about other business, with 1P open, but windows hidden.
    If I mouse over the 1P icon in the menubar, 1P sometimes unhides itself - neither normal nor desired
    does that clarify?

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unhides app window on menubar mouseover","id":"message:152673","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:17379"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:152673"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:152673"},"body@stripHtml({\"truncateLength\":200})":" If the 1Password app is hidden (ex: cmd-H), and the 1Password icon is in the menubar: mousing over that icon (in the menubar), causes the app (whether vault is locked or unlocked) to show its wind...","body@stringLength":"523","rawBody":"

If the 1Password app is hidden (ex: cmd-H), and the 1Password icon is in the menubar:

mousing over that icon (in the menubar), causes the app (whether vault is locked or unlocked) to show its window (though not necessarily to bring it to the front).

I suppose I can see how someone might want that? though I find it distracting.

I've seen this behavior for quite some time, but I'm currently using:

1Password for Mac 8.10.40 (81040031)

on macOS 15.3.1 (24D70)

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-Dave

","body@stringLength":"1179","rawBody":"

I'm sorry for the late reply. Are you sill seeing the issue on the latest version (8.10.72)? If you are then can you post a screenshot of what you see when you hover over the menubar icon? Make sure that nothing sensitive is visible on the screen.

-Dave

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updated manually (strange that it didn't relaunch afterward) and now on 1Password for Mac 8.10.64 (81064007) - with the same behavior

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updated manually (strange that it didn't relaunch afterward) and now on 1Password for Mac 8.10.64 (81064007) - with the same behavior

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correct; it's still happening - all I see when I hover over the 1P menu bar icon, is \"1Password\"; screenshot attached:

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mvr

Thank you for the screenshot, that helps to clarify things. That tooltip is normal and I see it as well. Can you tell me a little more about how you find the tooltip distracting? The tooltip only appears after you hover over the menu bar icon for about 2 seconds and other apps (but not all) also show a tooltip in the macOS menu bar to allow you to know what app you've hovering over.

Let me know and I can pass your feedback to the team.

-Dave

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ah; there's a misunderstanding; here's the problem:

I open 1P and do what I need
I Hide the app.
I go about other business, with 1P open, but windows hidden.
If I mouse over the 1P icon in the menubar, 1P sometimes unhides itself - neither normal nor desired

does that clarify?

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