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pal-mim
New Contributor
15 days ago

1Password's weird messages

Please help to fix the following:

Lately I started receiving a weird pair of messages on iPhone. The first pops up as '' with an option to 'Customize'. After clicking on the 'Customize' the second message pops up as just a text, which says: 'You shouldn't have gotten here: HomeScreenView.swift 89'. (The number is changing).

Screenshots are attached:

Thank you.

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Please help to fix the following:

Lately I started receiving a weird pair of messages on iPhone. The first pops up as '' with an option to 'Customize'. After clicking on the 'Customize' the second message pops up as just a text, which says: 'You shouldn't have gotten here: HomeScreenView.swift 89'. (The number is changing).

Screenshots are attached:

Thank you.

","body@stringLength":"1107","rawBody":"

Please help to fix the following:

Lately I started receiving a weird pair of messages on iPhone. The first pops up as '' with an option to 'Customize'. After clicking on the 'Customize' the second message pops up as just a text, which says: 'You shouldn't have gotten here: HomeScreenView.swift 89'. (The number is changing).

Screenshots are attached:

Thank you.

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1Password's weird messages","moderationData":{"__ref":"ModerationData:moderation_data:160179"},"body":"

Hi Dave,

I didn't try to switch tabs without first clicking on the 'Customize' and receiving the error message. That was the only workaround I applied.

Next time the message pops ups I will try to not forget and to switch the tab first.  - Will update on the results of that 'exercise'.

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Sounds good! Let me know if that workaround doesn't help.

\n

-Dave

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Hello pal-mim​! 👋

\n

I'm sorry that you're running into issues when viewing the Home screen in 1Password for iOS. It looks like you're running into a known issue that our development team is currently investigating. 

\n

If you switch tabs (tapping on Items and then back on Home in the navigation bar at the bottom of the app) then does that allow you to workaround the issue? Or do you see the same message? 

\n

-Dave

\n

#35543

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