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pal-mim's avatar
pal-mim
New Contributor
5 months ago

1Password's weird messages

Please help to fix the following: Lately I started receiving a weird pair of messages on iPhone. The first pops up as '' with an option to 'Customize'. After clicking on the 'Customize' the second m...
ios
pal-mim's avatar
pal-mim
New Contributor
3 months ago

Hi Dave,

Recently, more often than before, that weird screen pops up upon opening the app. I can confirm that switching the tabs does remove that screen. Once the app is launched with that weird screen, by tapping on Home the screen goes away, but if then to switch to the Items and then back to Home, the weird screen is 'trying' to pop up for a very short moment - a fraction of a second. All that is happening only if right after the initial launch of the 1Password app is started with that screen, and only once or twice.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 months ago

    pal-mim​ 

    I'm sorry for the impact to your workflow. The issue is still open with our development team, hopefully a fix can be released in a future update soon. 

    For the time being, when you encounter the issue, switching tabs is still the best option to get things working when you see the issue. 

    -Dave