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Former Member's avatar
Former Member
4 years ago

1PasswordSLSNativeMessageHost processes

Twice in the past week I've found my Mac (Monterey 12.2.1) become sluggish, and discovered an enormous number of processes called 1PasswordSLSNativeMessageHost consuming CPU. Easy enough to kill the processes, but concerned that this is a new misbehavior.


1Password Version: 7.9.2
Extension Version: 2.3.0
OS Version: mac 12.2.1

30 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey @jxturnuk6:

    There were some recent changes to Chrome's signing certificate that may have affected how it interacted with 1Password for Mac. We've recently released version 7.9.3 of 1Password for Mac that should improve the communication between 1Password and Chrome. After checking for updates and updating 1Password, restart Chrome, and let us know if that improves your situation. Thanks!

    Jack

  • Former Member's avatar
    Former Member

    I have this issue as well. Seems like a bug that impacts performance, with at least one of these processes spawned for each Chrome tab that has been opened? The 1PasswordSLSNativeMessageHost processes don't seem to be killed when the tab is closed. Machine sluggish? Check for, and kill these processes! Chrome version -- 98.0.4758.109 (Official Build) (x86_64) 1Password Version -- 1Password 7 Version 7.9.1 (70901006). Suggestions? Anyone have a proper fix?

  • Former Member's avatar
    Former Member

    Hi Tommy,

    I've just replied to your e-mail.
    In short: the steps above help to fix the 'clogged up' MacBook. However as soon as I reopen the browser the problem is back.

  • @JasonLP @Sprtpd

    I should have replied to both of you at this junction. Please follow up with me via email if you continue to have troubles.

  • Hey folks,

    If you are experiencing this behavior can you try the following?

    1. Quit your browser.
    2. Quit 1Password.
    3. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
    4. In the Finder, click Go menu > Utilities.
    5. Open Activity Monitor.
    6. Search for “1Password”.
    7. Select all the matching processes in the list. Click one, then Select All with ⌘–A or Edit menu > Select All.
    8. Click the '🛑 force quit' button in the toolbar and Force Quit. If you can’t see this button, you may need to make the window bigger.
    9. When all processes disappear and the list is empty, reopen 1Password normally.
  • Former Member's avatar
    Former Member

    Diagnostic report sent in after issue happened again.

    Support ID number: [#CIJ-64479-165]

  • Former Member's avatar
    Former Member

    The support ID I received: [#AHN-77888-463]

  • Former Member's avatar
    Former Member

    I'm experiencing the same behaviour (MacBook Pro 2020, Monterey 12.2.1)

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey @JasonLP and @mstarensier:

    Thanks for reporting this! I'd like to ask each of you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Former Member's avatar
    Former Member

    Same here.
    1Password v: 7.9.2
    Extension v: 2.3.0
    OS v: macOS 11.6.4