Forum Discussion

Former Member's avatar
Former Member
3 years ago

1passwordX pops notification and opens 1password website - for no reason - after unlock

I am experiencing some odd behaviour that started only in the last few months. Nothing about my account settings/2FA has changed, only the usual browser and 1passwordX updates. It is the same beh...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @j_son,

I'm sorry for the trouble you are having with 1Password in your browser.

Can you try the following steps to re-sync your account with 1Password, and let me know if they help?

  1. Open your browser.
  2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
  3. Under General, disable "Integrate with 1Password app".
  4. Under Accounts & Vaults, click the ( ⋮ ) three dots to sign out of your account. (This will be greyed out if "Integrate with 1Password app" is still enabled) 5, Click "+ Sign in to a new account" to sign back in.

Let me know how you get on!