Forum Discussion

bocaboy's avatar
bocaboy
New Contributor
5 months ago

1PW Menu Unresponsive Under Ventura

I’m on a 27” Intel-powered iMac running Ventura. I have a problem with V 8.10.78 1Password (1PW) that just started. I noticed that the application had crashed (the stand alone app, not the browser ex...
discussion
macos
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
5 months ago

Hi bocaboy​,

I took a look around and didn't see any other reports of this, so I'd like to ask you to create a diagnostics report from 1Password:

Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com.

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/1pw-menu-unresponsive-under-ventura/157077
Your forum username: bocaboy

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • bocaboy's avatar
    bocaboy
    New Contributor
    5 months ago

    BTY-78543-875

     

    • 1P_Timothy's avatar
      1P_Timothy
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Thanks for including that ID bocaboy​.

      I can see that my colleague followed up via email a few hours after receiving your diagnostics. If you're still encountering issues with 1Password for Mac you can respond to that email for assistance.

      If there's anything else we can help with, just let us know! Thanks again.