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rcgregory's avatar
rcgregory
New Contributor
4 months ago
Solved

1PW Stopped Working with Siteground.com

Starting this week, I can not get 1Password to autofill the username for Siteground.com login in Safari.  It works fine on Chrome. I've tried both the app and the browser extension. I've used 1PW t...
macos
  • 1P_Dave's avatar
    1P_Dave
    4 months ago

    Hello rcgregory! 👋

    I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

    For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello rcgregory! 👋

I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

-Dave

  • rcgregory's avatar
    rcgregory
    New Contributor
    2 months ago

    Hi--- It's been 2 months and a couple 1PW updates and this is still not working.  Any progress to report?

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      2 months ago

      rcgregory 

      The issue is still open in our developer's backlog and I don't see any news. When it's resolved, you'll see the fix noted in our release notes. 

      -Dave

      #36668

  • rcgregory's avatar
    rcgregory
    New Contributor
    4 months ago

    Thank you!