Forum Discussion

mdvzo's avatar
mdvzo
Dedicated Contributor
3 years ago

2 Factor Auth Code after Upgrade

I just got this message after upgrading and am not sure how to handle it since there is no way to get the code with the pop-up blocking access to the app. I chose no for now and do not know to get ba...
betas
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi mdvzo:

In short it's simply to avoid situations like this. If you only have access to your 1Password Emergency Kit (say a natural disaster destroyed your house, but you had an offsite copy of your Emergency Kit), you'd need your one-time password as well as your Emergency Kit details, but your one-time password is only stored in your 1Password account, meaning that you can't access it.

As for why you received the message, did you only recently enable two-factor authentication? The next time the 1Password apps check with 1Password.com after enabling two-factor authentication for your 1Password account, you're required to enter your two-factor authentication code or use a security key.

Let me know if that makes sense!

Jack